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Version: 2.3

Support

Support helps you manage all your interactions with our support team, raise support cases, search our knowledge base, ask questions, and interact with our growing customer community.

Contact support

The best way for you to reach our 24x7 Support team is to raise a case on the Support page by selecting Get Support. However if your issue is urgent, call us using one of the following phone numbers.

You will need to reference your customer PIN when first contacting us over the phone. For information on how to retrieve your PIN, take a look at this knowledge base article.

Support contact numbers

RegionNumber
USA Toll Free877-207-1439
UK Toll Free0800 802 1124
EMEA+44 (0)114 3039985 (press 2)
Rest of World+1 925 380 1731

Support tiers

Read our Customer Support reference guide to learn about support tiers, what they include, and SLA timescales.